Shipping

  1. Packing method:

The dress is packed in order to ensure it is not damaged during shipping. We’ve added cushioning inside to keep garments from chafing, pinching or tearing in transit.

 

  1. Shipping method:

The choice of shipping method for our dresses should be comprehensively considered based on factors such as destination, delivery time and budget. Cooperate with major well-known logistics companies to deliver your parcels in the fastest time.

 

  1. Shipping costs:

We have given you a meticulous service experience, and all the products purchased on our website can enjoy the global free shipping service, which will bring you a pleasant mood during the shopping journey.

 

  1. Delivery time:

Except for statutory holidays, it will be sent out within 4-7 working days after we accept the order and process it. Please understand that there will be a slight delay in the delivery time of orders during holidays.

 

  1. Shipping time:

We will try our best to ensure that the goods are delivered within 7-29 working days. However, due to force majeure factors that may occur during transportation, such as weather conditions, traffic congestion, etc., the transportation time may be delayed. For time-sensitive orders, please be sure to contact us in advance to make arrangements.

 

  1. Parcel inquiry:

We will provide tracking information of the goods so that customers can keep abreast of the transportation status and estimated time of arrival of the goods. Customers can check the location of the goods online through the information of the account order. You can also contact our customer service staff to check the real-time status of your order. Contact email: [email protected]

 

  1. Liability and compensation:

During the transportation, if the goods are damaged, lost or delayed due to the transportation company, we will try our best to negotiate with the transportation company to solve the problem. Depending on the circumstances, compensation or a refund may be offered, but the exact amount of compensation will be limited by the limit of compensation stipulated by the shipping company.

 

  1. Special requirements:

For special shipping requirements, such as bulk orders, custom designs, or special delivery times, you must contact us in advance so that we can formulate a suitable shipping plan for you.

 

Good shopping begins with solving problems, if you have any doubts, please feel free to contact us: [email protected]