Return Policy

In order to ensure your rights and satisfaction, we have provided a return service policy, please read carefully before purchasing:

Return Process

*If you are not satisfied with the purchased goods, you can contact our customer service team within 4 weeks after purchase to request a return.

*The customer service team will provide you with a return application form, and you need to fill in the relevant information.

*The goods return package will be sent back to our designated address.

Return Conditions

*You can request a return within 4 weeks of purchase.

*Goods must be in their original condition with original labels and packaging.

*Returned items must be free of any damage, crowding or shortages.

 

Transportation costs

*For product quality problems caused by our mistakes, we will bear the return shipping cost.

*If you return the product for personal reasons (such as improper size, change of mind, etc.), the return shipping fee will be borne by you.

 

Product quality problem

If your goods have quality problems, please contact us in time, we will provide solutions, such as repair, replacement or full refund.

 

Please note:

*Please carefully check whether the package is in good condition when signing for the package. If you find that the package is obviously missing, please take a picture and indicate it on the package.

*If you find product quality problems after signing for the product, please contact us within 72 hours of purchase.

*During the return process, if you encounter any problems or need help, please feel free to communicate with our customer service team.

Contact email: [email protected]

Contact address: ROOM 1D, 2/F, FU TAO BUILDING,

98 ARGYLE STREET, MONGKOK,

KOWLOON

HONG KONG